Yes — most of our Easter items can be personalised with names, initials, or short messages. Personalisation options are shown on each product page.

No — personalised items cannot be returned or exchanged because each product is custom‑made to order. Please double‑check spelling and personalisation details before completing your purchase.

Delivery times vary depending on the season. Easter is a busy period, so we recommend ordering early to ensure your personalised items arrive in time. Estimated dispatch and delivery times are shown at checkout.

Yes — once your order is dispatched, you’ll receive tracking details so you can follow your parcel’s journey.

No — we do not offer gift‑wrapping. All Easter items are sent in standard packaging so you can wrap them at home in your own Easter style.

If you’d like something slightly different, you can add a note in the personalisation box. We’ll do our best to accommodate small custom requests where possible.